Massage Chairs Warranty

All massage chairs comes with at least one-year warranty unless further warranty specified otherwise. 

All products are inclusion of Australian Consumer Law

We will request a short video of fault and will further assist you to troubleshoot the problem. We communicate between supplier team and customer to get best solution as soon as practically possible.  

Massage chairs are a heavyweight item and therefore they are subject to repair and not a replacement. All new replacement parts are delivered to your address. If we do not have authorised service center near your location, then we will kindly ask you to get a quote from a local repair shop and will be sent to the team for authorisation. If authorised then all repair cost will be reimbursed.

Overall, all attempts are made to justify the repairs and if chair still does not work, then partial or a full refund will be offered as long as the product is under the warranty.